Laundry Business Plan-Your Guide to Starting a Laundry Business

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The concept of laundry service developed in Western countries. Many people neglect one of the most important household jobs, namely laundry, due to tight schedules and a lack of time. Laundry services were formed to help reduce this burden.

The washing business has been around for a long time in India, but with rising demand and changes in people’s preferences and lives, it’s quickly gaining prominence.

Despite the fact that the laundry industry is competitive, entrepreneurs with new ideas can prosper. It is a profitable industry, particularly when a company is effectively positioned. Laundromats draw a diverse range of consumers, including busy corporate executives, students, and even senior citizens.

Laundry Industry – Growing at a fast pace

According to the latest research ‘India Laundry Services Market’ released by homegrown consulting firm RedSeer, India’s laundry market is predicted to expand to $15 billion by 2025, up from $11.3 billion in 2019. This laundry market includes both B2C and B2B segments, with B2C accounting for 88% of the total.

Laundry service providers provide a variety of choices, including wash and fold and wash and iron. Wash & iron had the highest share of 72.93 percent in FY 2020, and this trend is expected to continue through FY 2026, as the segment is the most popular.

In order to achieve sound returns, organizations operating in this expanding sector employ techniques such as partnering with local washermen and launching an app or website based on on-demand laundry.

Laundry VS Laundromat – What Is The Difference?

A laundromat is a self-service laundry facility available to the public that has coin-operated washing machines, dryers, and sometimes ironing or pressing machines for cleaning garments and other textile goods. While laundry is the item to be washed, the common term for the location where it is done is laundry.

The global dry-cleaning and laundry services market is predicted to develop at a compound annual growth rate (CAGR) of 7.4% from $104.23 billion in 2021 to $111.93 billion in 2022. At a CAGR of 6.0 percent, the market is estimated to reach $141.50 billion in 2026.

Do Laundromats Work In India?

The laundry sector has long been believed to be dominated by offline service providers.  These offline stores are only renowned for catering to high-end customers. However, conflicting findings have been found in studies and reports in this sector.

The scope of cleaning fabric in washing machines is quite limited, laundry services are used to clean fabric on a massive scale. Many businesses and people use laundry services from large and small businesses to fully clean these types of clothes and bags.

This does not mean that there is no scope for laundromats in India, you can clearly see that this is an opportunity for you to get inside this largely untapped market and make the most of it.

How Profitable Is The Laundry Business In India?

According to Tracxn, the number of laundry startups has surpassed 100, with more than $6.2 million being invested in the business. An unorganized laundry sector, which includes maids, servants, mom-and-pop establishments, and Dhobis, is believed to be worth over INR 5000 crores, whereas the Indian laundry market is around INR 2.2 crores.

According to a Euromonitor International survey, the sector is fragmented, with 7,67,000 operations, 98 percent of which are micro-sized laundries employing fewer than ten people.

Working professionals’ stressful weekdays and indolent weekends, or bachelors staying away from their homes, make it a hassle to perform the boring and tiring laundry. As a result, India’s laundry business is only getting bigger and better, with the laundry market projected to be worth Rs. 2,20,000 crore

The Business Plan for your Laundry Business

A detailed laundry business plan is the next stage. This is the path that will lead you to your next destination. When you’re developing a business plan, all of the things that affect your company are laid out in front of you. This is how you understand whether or not diving into the business would be a good idea – both financially as well as mentally.

Executive Summary

Your executive summary serves as an introduction to your business plan, but it is usually the final piece you create because it summarizes each of the plan’s major components.

The purpose of your Executive Summary is to draw the reader in fast. Explain the sort of laundry services and business you operate, as well as your current position; for example, are you a startup, do you have a laundromat that you want to expand, or do you run a chain of laundromats?

After that, give an outline of each of your plan’s future components. Give a quick outline of the laundry sector, for example. Describe your immediate rivals in detail. Determine who the most important individuals on your team are. Also, include a financial and sales analysis.

Market Analysis

If you’re considering beginning a laundry business, you may already have a certain type in mind. However, if you’re still considering your alternatives, we’ll go through a few of the laundry business models you should think about before making a decision.

You can create a laundry company where clients can come in and do their laundry on your machines, or you can offer wash and fold services where customers can drop off their clothes and pick them up when it’s finished (some laundry businesses also offer pickup and delivery.)

Instead of starting from scratch, you may invest in a laundry franchise. There are advantages and disadvantages to this business strategy, but if this is your first venture, working within an already established — and successful — framework such as a chain can be beneficial.

Finally, with so many alternatives, you’ll like to spend some time researching each one before deciding which one to pursue. Investigate different types of laundry services in the region, run a poll of locals, or determine the level of demand for your potential business.

Products and Services

In this area, you’ll describe everything your company sells. Include the essential characteristics of each product (make it appear appealing) as well as their pricing points. If you run a laundry business, pay close attention to the different tiers of services and how much they vary in price.

Make sure the margins are appropriate! It may be preferable to develop a rate card depending on the location where you operate your business. You may display the rate card in the business plan after it’s completed. This will save you time and ensure that your rate card matches your company plan.


Another aspect of a laundry company plan that should get your attention is hiring support employees. Keep in mind that laundry service isn’t a one-man show. You’ll need somebody to operate the machinery and clean the garments. To avoid unpleasant surprises, hire the proper people.

Below given are a few management tips for you:

  1. Provide regular employee training.
  2. Make use of laundry technologies.
  3. Keep your laundromat clean.
  4. Establish a maintenance schedule.
  5. Make safety a top concern.
  6. Invest in new equipment.

Maintain Your Organisation

The most difficult test of your organizational skills is starting a business. Be ready to deal with emergencies as they come. This will ensure that your business functions smoothly even when times are bad.

Make certain you have everything you need. You’ll need raw materials and machines, so purchase and store everything you’ll need. You should also have transportation. You’ll have to deliver washed items to your clients.


It has been proven that word-of-mouth advertising is the most effective. There will be no large newspaper ad campaign. We will, however, host weekly discounts.

In addition, we will offer a referral incentive program. Customers who suggest a friend to the business will earn two free washes, and the referee will receive a free wash as an introduction present. We will also provide a clean workplace, dependable machinery, and polite, timely service.

Additional Services

In addition to normal washing, you may provide other services such as dry cleaning, starching, spot treatment, and carpet cleaning. Clothing repairs such as sewing, altering, and patching can also be a source of income.

The laundry business will never die.

It will be a great business possibility if you can provide quality service. We hope that the step-by-step recommendations for starting a washing company that we have provided above are helpful to you.

Home Pickup And Delivery Business

A typical business concept would be to collect dirty clothes and return them clean. This is a straightforward business concept that relies on client confidence. A typical business model is one in which a firm collects dirty clothing and delivers them clean. Many businesses currently employ this sort of business strategy. The consumer has the option of paying extra for delivery or picking up their order at the store.

Financial Analysis

The registration process follows. Your company must be registered as a legal entity. Examine your choices and make an educated decision. There are numerous options available, including LLPs, corporations, partnerships, and sole proprietorships. Inquire about the prerequisites for obtaining a license. Consult the local government about your venture. Follow their advice.

Be informed of the insurance coverage that your company requires. It may differ based on where you are. Still, the following are must-haves:

  • Insurance for general liability
  • Policy on Workers’ Compensation
  • Coverage for professional liability
  • Coverage for risks
  • Policy for business owners

Remember to carry the following legal documents:

  • Your laundry-related business strategy
  • Insurance and health-related licenses, as well as a certificate of incorporation
  • NDA (non-disclosure agreement),
  • Permits from your state government &
  • Contracts of employment

Your company is now up and running. And you’ll have to let the market know about it. Newspaper ads, periodicals, online platforms, television, radio, and fairs are all available. Find out where your consumers are most likely to congregate and advertise there.

Create a program to reward customers who are loyal to you. Offer new consumers free services.

Starting a bonus service program will also help a lot. In exchange for a dozen pieces of clothing, you get two free ironing or washing sessions. Request that your satisfied consumers recommend you to their friends.

Visit businesses and tell them about your laundry service. Make presentations and tell them about the services you provide. Make a point of mentioning your unique selling proposition. Customers will understand why they should choose you if you do it this way.

Success laundry business stories

Dhobilite got featured in YourStory in 2017 and has been a role model for several startups in the cleaning and laundry space ever since. It began in Noida (in the northern state of Haryana) with a working building and a fund of just over $15,000, with the goal of disrupting the laundry sector with smartphone technology. Over the previous two years, it has expanded to Greater Noida, Gurgaon, and Ghaziabad. “We have about 7,000 registered users and serve about 50-70 orders every day,” Tripathi says.

For a country where dhobis (India’s iconic washermen) have been eliminating grime and stains for generations, the development of laundry startups is a huge step forward. “We’ve restored professionalism to a haphazard industry.” We also offer dry cleaning, light repairs, and a variety of additional services,” Tripathi says.

Hundreds of laundry businesses have sprouted in India’s main cities in recent years, including MyWash, Wassup, and PickMyLaundry. However, several businesses have been forced to close due to their inability to scale and maintain a high-quality service.

“Many firms began with the goal of addressing ‘the laundry problem,’ but all they could focus on was the look and feel of their website or a flashy call centre — few were able to solve the underlying challenge of providing professional services,” Tripathi adds.

Overall, all entrepreneurs believe that demand is soaring for on-demand laundry services, whether through vendor association, a functional plant, a hub and spoke model, aggregating Laundromats, or bulk laundry.

A Quick Recap

Once all of that’s done, you follow a simple checklist as follows:

  • First things first – Is your laundry startup going to be a home-based business? If you answered yes, congratulations. There’s no need to be concerned about an office building. Otherwise, you’ll have to rent a place. And the cost will vary based on where you are. You might expect to pay a small fortune if it is in a major city. You must pay the advance as well as the first month’s rent.
  • Add a visually stunning signboard to the mix. You’ll also require laundry supplies. Coat hangers, cleaning supplies, rotating-clothing-after-cleaning machines, and plastic bags are just a few of the items on the list.
  • Certain appliances are available for rent. However, you will need to purchase additional goods.
  • Rent, utility bills, marketing campaigns, consumables, equipment leases, and insurance are all examples of ongoing expenses.
  • Your target market is as follows: laundry services are typically a retail operation. It also thrives on repeat business from locals. Starting a subscription service is the best course of action here. You’ll be able to build a steady customer base this way.
  • Prepare to deal with allergic responses if you’re running a full-time laundry service. To reduce the likelihood of such occurrences, use organic goods. Your efforts here will aid you in attracting environmentally concerned customers.

You should also be aware of how to price your service. Examine your competition and act in accordance with your findings. And just like that, your new business is up and running.


Since people are getting busier by the day, coupled with the opportunity to scale massively in this particular space, there are several opportunities to thrive in the laundry and dry cleaning industry. You can also use laundry management software to have greater control over each and every business operation, thanks to technological advancements.

You must also guarantee that you provide great service to your consumers in order for them to return to you in the future. If you’re still unsure how to start a laundry business, just remember these steps. We are sure that you will succeed.

This post is also available in: English


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